• Resolved tonycreative

    (@tonycreative)


    When someone is refunded, it keeps counting against my inventory as purchased, and it’s messing up my stock count. Is there a way to Automatically Restore Stock Levels After Refunds or cancellations? I had several cancellations today, and it was causing my event to loo SOLD OUT, when it is not sold out. Restock when refunding order does not work at all. When an Order is Cancelled or Refunded, is There a Way to Have the Stock Level Restored Automatically for Your WooCommerce Store?

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  • Thread Starter tonycreative

    (@tonycreative)

    Stripe not restock refunded items in my WooCommerce store through the Stripe Plugin.

    Stripe is only receiving the payment data that passes through the platform’s end from my Woo store to Stripe. When a payment is refunded or cancelled, your items or products are not restocked on my WooCommerce webstore.

    Can I set up my products in Stripe and sync between the Stripe account and my Store (WooCommerce) Account?

    When someone is refunded, it keeps counting against my inventory as purchased, and it’s messing up my stock count. Is there a way to Automatically Restore Stock Levels After Refunds or cancellations? I had several cancellations today, and it was causing my event to loo SOLD OUT, when it is not sold out. Restock when refunding order does not work at all. When an Order is Cancelled or Refunded, is There a Way to Have the Stock Level Restored Automatically for Your WooCommerce Store?

    Hello,

    If I am understanding correctly, when the option restock refunded items is ticked, it is not working.

    Can you provide a screenshot of your order notes section?

    If you keep only WooCommerce and Stripe as the unique plugins on your site, temporarily disabling all others, does the issue persist? If not, it means the site has a conflict, and you will need to run a conflict test:

    More info: https://woocommerce.com/document/how-to-test-for-conflicts/

    If that does not make a difference, please share a copy of your System Status Report, found under WooCommerce > Status, on your site.

    Are there any error generated in the logs? Please check under WooCommerce > System Status > Logs (if any error is visible, let us know).

    Kind regards.

Viewing 2 replies - 1 through 2 (of 2 total)
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