• Resolved Chris

    (@crisbrand)


    Hi, I wrote to you at the e-mail address I do not get any response that will specify the solution to the plugin’s problems with:

    1. Incorrect loading of Woocommerce orders into the WP Fundraising Donation and Crowdfunding Platform plugin, half of the donations are missing and I can’t update them, therefore they do not show up in the donation counter and progress bar, donors also do not show up.
    2. There is a problem with the donation status, it shows as pending only after returning to the order summary.

    Please let me know because it’s been a few weeks now, I have a fully functioning website that collects donations and I may have problems with their withdrawals because I can’t update them. Half of the deposits are missing from the plugin and this cannot be refreshed.

    Automatic status update is the least of the problems.

Viewing 1 replies (of 1 total)
  • Plugin Support Ahmed Amir Hossain

    (@ahmedamir)

    Hi @crisbrand,

    Thanks for reaching out and am extremely sorry for the late response! We have found your support ticket in our support center and this issue is now under the dev team’s investigation. We will update you as soon as possible. Please keep your eyes on that ticket.

    Regards,
    Amir

Viewing 1 replies (of 1 total)
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