• Resolved casfr12

    (@casfr12)


    The speed increased a lot, but it still won’t work fine on mobile devices. When you load the site and scroll down quick, it goes to my shop page?

    What could be the problem? I also tried all the optimization levels, but the problem is still there.

    Please help me ??

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Mane Grigoryan

    (@manegr)

    Hi dear?@casfr12 ,
    Thank you for contacting us.

    Please, enable 10Web Booster back and connect the website back to 10Web Dashboard. After it is successfully connected, please, enable Test Mode. When the Test Mode is enabled, your live website will return to its original state, deactivating any optimization done by the booster and reversing any issues caused by the 10Web Booster.

    To enable the test mode:

    1. Log in to your 10Web account
    2. Click on the website where you want to enable the test mode
    3. To the left of the dashboard under Website Booster click on Frontend > Settings tab
    4. In the Test Mode section, click the toggle
    5. Click on Enable to activate

    After we will optimize the website for you and make sure you are facing no issues.
    Looking forward to hearing back from you.
    Regards, Mane

Viewing 1 replies (of 1 total)
  • The topic ‘When I scroll down on my homepage, it goes automatically to my shopping page.’ is closed to new replies.