When i duplicate the poll don’t work

  • Resolved r4faello

    (@r4faello)


    1 year, 5 months ago

    Hi,
    I’ve had TotalPoll for a few months buying it on Code Canyon. For some time I was able to duplicate surveys without problem, until the last update. Before I had a second button to duplicate which would allow me to duplicate without problem, but it has since disappeared. When I duplicate with the basic button, the poll does not work because when someone votes, the voting does not work. Having to create the style of my survey each time is tiring, which is why I prefer to duplicate it. I would like to know if there is a way to correct this since I paid a lot for this extension, and since it is quite complete, I would not want to get rid of it.
    THANKS.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author TotalSuite

    (@totalsuite)

    Hi @r4faello

    Can you pleas check for me if you have “Duplicate Poll” extension enabled in TotalPoll > Extensions?

    If it is not there, please send us your license key via live chat on totalsuite.net and we will get you a solution.

    Best,

    Thread Starter r4faello

    (@r4faello)

    Hi,

    I only have 3 extensions : Poll Presets, Rest API and Troubleshooter.

    Plugin Author TotalSuite

    (@totalsuite)

    Hi @r4faello

    We have replied to your support ticket with a direct link to download the plugin bundle with add-ons.

    I hope it helps! If you need any more help, please don’t hesitate to let me know.

    Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘When i duplicate the poll don’t work’ is closed to new replies.