When I click on the +/- symbol I get taken back to the top of the page.

  • Resolved kittycat100

    (@kittycat100)


    4 years, 5 months ago

    I have added Helpie FAQ Dynamic on my Elementor website (scroll down to the bottom of the linked page). When I click on the +/- I get taken to the top of the page rather than staying in position and opening/closing the answer to the question.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi There,

    Thank you for reaching out to us.

    I just checked with the link that you have given. I could see any kind of that issue you are mentioning.

    I could see that the toggle works properly. Can you please check it once again and confirm?

    If the issue still pertains, please contact us by creating a ticket at pauple.freshdesk.com. Our support team will quickly have a look at it.

    Kind Regards.

    Hi There,

    I guess this happens with The IE and Firefox. This does not happen in Chrome. Could you please contact our support team by creating a ticket at pauple.freshdesk.com.

    Thread Starter kittycat100

    (@kittycat100)

    I have tried to sign up to Pauple helpdesk, but have not received the confirmation email. I have checked my junkmail but nothing there. Thanks

    Hi There,

    Please send it to [email protected]

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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