When draft page is published page automatically redirects to another

  • A newly created group of pages, when published, automatically redirects to another page on the website (they all redirect to the same page). We have no redirects active, nor redirect plugins active. For example, when you visit- (https://myproviva.com/genetic-weight-management/) it redirects to (https://myproviva.com/product-propacks/). The page exists on the URL sitemap and is listed correctly. Caches have been cleared. Duplicate url slugs have been checked. When this page is published there is no way to access it. Theme Divi is not the culprit after checking their support function.

    Ideas on how can this be solved?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Yikes! I bet that you are very frustrated right now. I looked over your website and there are no obvious issues that I can see without being logged in. Since you already covered the basics, I would check the .htaccess file for redirects next. Are you familiar with this?

    Thread Starter proviva

    (@proviva)

    I just accessed the main .htaccess file (there are sub files related to private share)

    No indication of redirects that i’m seeing here, a bunch of rewrite rules from wordpress. Looks like the only other files accessing are SiteGround Optimizer, User Private Files, and WP-Optimize. I previously tested the functionality with SG Optimizer and WP-Optimize disabled and it still wasn’t publishing correctly.

    Either way no mention of redirect at all in the .htaccess file, is that normal?

    You won’t find anything in .htaccess in this case, as the redirect is coming from WordPress:

    You can install Debug wp_redirect() plugin and use it to find the source.

    Thread Starter proviva

    (@proviva)

    This is a great solution, enabled it and immediately got an answer as to the offending plugin conflict. Thank you! @ashutosharma97

    • This reply was modified 11 months, 2 weeks ago by proviva.


    Hello,

    I understand the frustration with unexpected redirects on newly created pages. To address this:

    1. Check .htaccess File: Verify for any unexpected redirects in your site’s .htaccess file.
    2. Review Permalinks: Ensure WordPress permalinks are set correctly at Settings > Permalinks.
    3. WordPress Core Files: Consider reinstalling WordPress through Dashboard > Updates.
    4. Database Check: Run a database check and repair using phpMyAdmin or WP-DBManager.
    5. Plugin Check: Temporarily deactivate all plugins to identify any conflicts.
    6. Browser Cache: Clear your browser cache or try a different browser.

    Remember to back up before making changes. If issues persist, consult your hosting provider or a developer.

Viewing 5 replies - 1 through 5 (of 5 total)
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