When client try to payment a quote, It will create new order

  • Dear
    I am using your plugin. But recently I got a product. When customer create a quote and when we accept a quote then when client payment that quote, after payment done it will create a new order number and quote still show same as “Pending status”. So customer confuse. Every time client try to payment that quote, it will create new order again and again but original quote order can’t change status.

    https://prnt.sc/_uzDsD99KlGL

    https://prnt.sc/K8PTKUW6bEG9

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  • Hi @capilta
    It seems that you are using the Premium version of the plugin. In this case, you will need to open a ticket from your account on yithemes.com. This forum is only for the free version from www.remarpro.com.

Viewing 1 replies (of 1 total)
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