When clicking on variation product the option is not selected.

Hi @malvveli ,

I checked your link. Probably, the current variation selector interface you are using is not supporting our plugin or not compatible with it.

I checked this on our dev site with our WPC Variation Swatches used for the variation selector and it’s working properly: https://app.screencast.com/biOfGGuhtwOIb. You can kindly consider changing back to the default selector interface or our swatches plugin to make them work in sync.

Best regards.

Hello,

I tried, everything, setting permalinks again, changing plugin for variation selector, changing the theme but nothing worked.

After many hours of troubleshooting it seems that the issue is caused by two factors:

1. Greek characters
2. Ajax on product page

I changed the link on one of the products in staging environment to english characters, and I added the following code snippet: add_filter(‘woocommerce_ajax_variation_threshold’, ‘__return_zero’);

and voila… it keeps the attribute selected, but it does not show the correct(variation) image, I still haven’t figured out why

The issue is that changing all the urls is really troublesome it requires a lot of time and redirections which is not the best.

Do you thing that there is any other way to tackle this?

• This reply was modified 1 month, 4 weeks ago by malvveli.

Hi @malvveli ,

Thanks for the feedback.

Unfortunately, I am not a technical support agent so I can’t provide you with any further instructions regarding this.

If you need further help, you can kindly reach out to our developers at our Support Forum https://wpc.ticksy.com/. You can create a new ticket to ask for further advice from our experts.

Best regards.