when clicked on backuply site got stuck and not launching

  • when clicked on backuply in wordpress site got stuck and not launching. we are using bigrock server.please check once.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Backuply

    (@backuply)

    Hello,

    Sorry for the inconvenience caused.

    Would you please check your Site Health page and see if there is any notice related to scheduling,

    or would you please check your wp-config.php file and see if DISABLE_WP_CRON is set to true? If it is set to true then set it to false. And if you don’t find the constant in there then just add it in the wp-config.php file.

    define('DISABLE_WP_CRON', false);

    Do let us know if you still face issue after that.

    Regards,

    Backuply Team

Viewing 1 replies (of 1 total)
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