When click link with sub menu, all sub menus open

  • Resolved sorceweb

    (@sorceweb)


    1 year, 10 months ago

    Hi

    I have the setting ‘Open Submenu On Parent Click’ activated.

    If you click the pointer icon for a link that has a sub menu, the sub menu will open for the link you have clicked, which is great.

    However, if you click a link (not the pointer) which has a sub menu, All sub menus open. I am assuming that this is a bug and that only the sub menu for the link you are clicking should appear?

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Thread Starter sorceweb

    (@sorceweb)

    The website which has this problem is here https://www.croyde-surf-hire.co.uk/

    Hi, is there any update on this. I am having the exact same issue.
    When the Open Submenu Parent on click option is on, clicking the chev arrow opens the sub menu as normal, where as clicking the full parent item makes all the sub navs open in the menu rather than just the one.

    Is there any fix to this please?

    Thread Starter sorceweb

    (@sorceweb)

    I can confirm that my website still has this problem https://www.croyde-surf-hire.co.uk/

    I have the problem as well.

    Plugin Support Anurag

    (@anuragpradhan)

    Hello Sorceweb,

    Can you share a screenshot of it?

    Regards,
    Anurag

    Thread Starter sorceweb

    (@sorceweb)

    Go to croyde-surf-hire.co.uk and you can see the issue, if you click a menu item (not the arrow icon but the text) all menu items open, so, if you click the INFO link, for example, all the sub items above will open and push the info link and sub items down.

    Plugin Support Anurag

    (@anuragpradhan)

    Hello Shapal,

    I got your point.
    Please reach us to our official live chat so that we can help you asap.

    Regards,
    Anurag

    Thread Starter sorceweb

    (@sorceweb)

    Post the fix here please so others can see, thanks.

    Do you have a website link you can post that does’t have this bug?

    Plugin Support Anurag

    (@anuragpradhan)

    Hello Sorceweb,

    That is not a bug that is an option that is given in the backend of the plugin setting.
    There is an option called Open Submenu On Parent Click, you have to disable this one.
    Let me know if you have any confusion.

    Regards,
    Anurag

    Thread Starter sorceweb

    (@sorceweb)

    Hi Anurag

    I am aware of that setting, but, I want to enable ‘Open Submenu On Parent Click’ as I don’t want to go to load a page if the parent link is clicked, but open sub menus below.

    The fact that all the sub menus open when you click the parent link if ‘Open Submenu On Parent Click’ is enabled, is kind of a bug. This being the case, I will look for a suitable alternative. Shame really, yours is potentially a good menu plugin.

    Thanks for your time on this and all the best.

    Matt

    Plugin Support Anurag

    (@anuragpradhan)

    Hello Sorceweb,

    I got your point we will release a new update for this thing.
    We will be fixing the issue in the next update.
    Currently you have to use it like that.

    Regards,
    Anurag

    Thread Starter sorceweb

    (@sorceweb)

    ok, will leave as is until new update

    thanks Anurag

    Plugin Support Anurag

    (@anuragpradhan)

    Hello Sorceweb,

    Thank you for your understanding. We will maintain the current setup until the next update is available. If you have any further questions or concerns, please feel free to reach out.

    Regards,
    Anurag

Viewing 13 replies - 1 through 13 (of 13 total)
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