When activated Media Library does not load

  • Resolved khering

    (@khering)


    4 years, 11 months ago

    After activating Brave Popup, I found that the Media Library will not load. After I deactivated it, the Media Library functioned properly again. Is there some fix to this issue?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Brave

    (@getbrave)

    Hi,

    We just checked our installation and the Media Library loaded fine. Can you please let us know which version of WordPress you are using? And also, in which screen the Media Library is not working? Is it not working from the WordPress Media > Library screen? or the Post/Page Editor screen?

    Thanks

    Thread Starter khering

    (@khering)

    We are on version 5.3.2. It does not load when using WordPress Media > Library. This is the first time that I have activated the plugin and used it. Do you have any history of issues when certain other plugins are also installed?

    Plugin Author Brave

    (@getbrave)

    We have most major plugins installed on our test sites and never faced this issue.

    Can you kindly try disabling all the other plugins and see if the issue is still there? If it does kindly send as a message about the issue through our contact page so we can move the conversion to email and provide better support by examining the issue. https://getbrave.io/contact/

    Thanks

    Plugin Author Brave

    (@getbrave)

    This bug has been fixed in the latest version. Many thanks for reporting the issue ??

Viewing 4 replies - 1 through 4 (of 4 total)
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