Whatsapp web not working

  • Resolved gusrinaldi

    (@gusrinaldi)


    2 years ago

    The Plugin WP Chat App, is not working any more since since last thursday (Whatsapp cassualy implemented Whatsapp poll).
    For example, when this plugin generates this link (https://web.whatsapp.com/send?phone=+5493487323270&text=Hi), WhatsApp Web response with “El número de teléfono compartido a través de la dirección URL es inválido”.
    The Plugin works OK in cells phones with de WP app installed.
    Pls, can you help me with this issue?
    Regards!!!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Bruce

    (@ninjateamwp)

    Hi @gusrinaldi ,

    Thanks for coming today!

    Yes,this is how it has always been working normally. The WhatsApp mobile App opens on mobile, while the web.whatsapp.com link opens on desktop.

    Is there anything specific that is an issue there, please?

    Kind regards,
    Bruce

    darfil

    (@darfil)

    Same here, after clicked I arrive to the whatsapp page, clicking “Continue to Chat” and then “use WhatsApp Web” I get the error “Numero di telefono condiviso via url non valido.” (in english is something like “Phone number shared via url is invalid.”).

    • This reply was modified 2 years ago by darfil.
    Plugin Support Bruce

    (@ninjateamwp)

    Hi @darfil ,

    Could you please give us a link to the page with the issue, let us check how it is?

    Kind regards,
    Bruce

    darfil

    (@darfil)

    https://domus.os2service.com/

    darfil

    (@darfil)

    the problem is only with numbers not present in the phone book

    Plugin Support Bruce

    (@ninjateamwp)

    Hi @darfil ,

    I checked your website and see it working normally as it should. Here is a screencast:
    https://drive.google.com/file/d/1r3_5nFdjswXHZwgnA-hfXLaIj_k-Rnyf/view?usp=drivesdk

    Kind regards,
    Bruce

    darfil

    (@darfil)

    The problem was only if you were logged on whatsapp web.

    But not it seems to work.
    I think was a Whatsapp problem.

    Thank you

Viewing 7 replies - 1 through 7 (of 7 total)
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