• Resolved PreMadeWeb

    (@premadeweb)


    Hello,
    Thanks for the awesome plugin!
    I experience a problem with the plugin.
    I enable “Hide on desktop devises” but the WhatApp logo picture doesn’t desappear on a desktop browser, only the welcoming text does. Why?
    Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author bhvreddy

    (@bhvreddy)

    Hi,

    Can you clear the cache and try again,

    If still an issue, can you share your website address

    Thread Starter PreMadeWeb

    (@premadeweb)

    The cache has been cleaned, but the problem persists.
    Take a look here. Although “Hide on desktop devices”is turned on, the logo is still there on the page.
    Thank you!

    Plugin Author bhvreddy

    (@bhvreddy)

    i am sorry, you added the shortcode,

    and for shortcode this plugin is not added any option to hide based on device type.

    in the options page – choosing style is for floating styles only.

    we will consider this, and in the next releases we will try to add feature – to show/hide short code based on devices

    Is it okay ? – i will send the custom css code to hide that icon if screen size is less then 900px

    sorry for the inconvenience caused

    Have a Great Day,
    Thank you

    Thread Starter PreMadeWeb

    (@premadeweb)

    It’s ok, gonna wait for an update. I would oppreciate if you send me the css code. Thank you!

    Plugin Author bhvreddy

    (@bhvreddy)

    @media ( min-width: 900px) {
    	.style-3-sc {
    		display: none;
    	}
    }
    Thread Starter PreMadeWeb

    (@premadeweb)

    It’s funny, the logo image disappeared when on a desktop browser, but when on a mobile browser – there is a logo image, but no text. Why could that be?

    Plugin Author bhvreddy

    (@bhvreddy)

    For style 3, there is no text. It image only

    Thread Starter PreMadeWeb

    (@premadeweb)

    Yes, but I set Style-1 for mobile devices, not Style-3

    Plugin Author bhvreddy

    (@bhvreddy)

    I just now checked your site. There is no style 1. Any where..

    Please open a private chat .. if possible we will do screen share and test.. tomorrow

    m.me/holithemes

    Thread Starter PreMadeWeb

    (@premadeweb)

    Ok, thank you. A private message is sent.

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘WhatsApp logo on desktop browser’ is closed to new replies.