What Type of Problem is It?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Bruna a11n

    (@bruberries)

    Hi @mohsinworld,

    Sorry to hear you’re having issues with your form. Can you please let me know if the code appears after you register through the MailPoet form?

    I noticed you have more than one form on your website. Is this happening to a specific type of form (e.g.: pop-up) or to all forms?

    Thread Starter Mohsin Alam

    (@mohsinworld)

    It was in both types of forms, now only in Popup.

    Hi there @mohsinworld,

    This is weird indeed! Can you please check if the same issue occurs with the default Twenty Twenty theme? It looks like a code conflict to me: https://kb.mailpoet.com/article/204-how-to-test-for-plugins-conflict

    Let me know how it goes!

    Thread Starter Mohsin Alam

    (@mohsinworld)

    That problem was in default themes as well. Then I had to use Popup Maker to avoid this weird problem. Please investigate more and fix this. Thanks

    Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey again @mohsinworld !

    To me that looks like there’s some other plugin modifying how pages are built in WordPress.

    Are you using a page builder or similar that might be causing this?

    Thread Starter Mohsin Alam

    (@mohsinworld)

    In my investigation I haven’t found other plugin causing the issue, but MailPoet itself. So I had to deactivate MailPoet popup & forms.

Viewing 6 replies - 1 through 6 (of 6 total)
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