What the heck?!

Hi,
No, the plugin is not broken…

Something is getting in the way of Pricing Deals on your site.

Another WordPresss plugin or theme is not allocating its resources correctly.

Suggest a *full module conflict test*:

To track down a module conflict, please follow these steps ** PRECISELY **:
(1) Install and activate a maintenance mode plugin (if desired)
(2) Then, DO ALL (*at the same time*):
(-) do a full site backup!
(-) deactivate ***all*** plugins except Woo, my plugin (and maintenance mode plugin)
(-) ** switch to a clean default theme like 2019 **
— (This removes all other possible conflicts.)
(-) turn off all deals except the one we are examining.

(3) ** test **
(4) if good, add 1 module back in. ** Retest **
(5) Repeat until conflict identified.

** This test depends on following the outlined steps fully. **

Best,
Vark

(PS – If you do have a module conflict, it will likely boil down to choosing between the 2 conflicting modules…)

You were right. It is conflicting with my theme, Avada. But that is a super popular theme, so… It’s a shame.

Is it possible that it is just a CSS issue and the rest of form is hidden? Because that what it seems like, but I can’t be sure.

try this out:

* Enhancement – Pricing Deals now removes a lot of excess Javascripts.
If you are editing a rule and having trouble with the Pricing Deals RULE ‘Date Picker’:
//add the ‘add_filter…’ statement to your theme/child-theme functions.php file
add_filter( ‘vtprd_trouble_with_date_picker’, function() { return TRUE; } );

.. and let me know please…

Hi, thanks for a quick reply. That didn’t help unfortunately. I still only see part of the form (everything beneath show me: basic rule etc) is hidden, the question marks can’t be clicked and the dates can’t be changed.

Hi,
This issue is due to a recent change by the theme authors.

They have incorrectly applied all their theme JS to custom post types.

Suggest you communicate with the theme authors and request that they not load their custom resources on custom post type pages.

Best,
Vark

Thanks, I will. They are usually pretty good with replying to these kinds of issues. I will let you know what happens.

Here’s what they say:

I’m sorry to hear you’re having problems using Avada theme.

I can’t be sure what is the cause of JS conflict without you sharing WP and FTP credentials so I can take a closer look.
What I can say that we have really large user base (close to 500k users) and that we haven’t had any similar issues reported, both before or after a recent update.

I’ve decided not to move forward with this plugin (for now) and try other options, so they haven’t looked at it. But I thought I’d update you anyway.

Thanks for letting me know…

The change they need to do is really simple.

In wp-admin, they need to test for a custom post type page not their own. If custom post type on a page which is not theme-related, do not load any of the theme-specific JS. Done.

Perhaps you could send this back to them…

Best,
Vark

Hi,
Can I request that you send me a zip file of the theme, so I can test with it in my test environment?

Please drop my a line on my support channel: https://www.varktech.com/support/

Best,
Vark

A solution is available on request…

Hi,
Most recent version (v2.0.0.8) has a solution baked in, and will automatically fix the Avada theme issue.
Best,
Vark