What select

It’s actually not to do with your DB backup settings at all. In The appropriate setting is under BackWPup -> Settings -> Jobs. You’ll want to change the maximum execution time setting.

See this link for more information: https://docs.backwpup.com/article/157-job-restarts-due-to-inactivity-for-more-than-5-minutes

@kyra183 did the respond of Brandon help? If so, please mark this ticket as resolved. If not, please let us know and we are happy to help! ??

Thanks a lot!

Hi seville, I don’t solved, there are many errors..latest is “ERROR: Step aborted: too many attempts!”

Thanks
Regards

@kyra1883 I’m sorry you’re experiencing this issue.

The error you posted is just a general error BackWPup logs to say that the job cannot continue. Can you post the other error messages prior to this final error?

Hi Brandom, yes of course.
“WARNING: Signal “SIGTERM” (Termination signal) is sent to script!”
This in another backup (another site): “ERROR: Signal “SIGXFSZ” (File size limit exceeded) is sent to script!”

Thanks
Best regards

@kyra1883 The issue is likely that you have your archive format set to zip, but your backup is too large for that. Please try setting your archive format to Tar GZip. You can do this by going to Jobs > [Your Job] > Edit, and under Archive Format, selecting Tar GZip.

If we were able to help with our answer, please mark this ticket as resolved. Otherwise, let us know if you need further support and we’ll be happy to help! ??

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Thanks a lot and have a great day!

@kyra1883, was our response helpful? If so, could you please mark the ticket as resolved? Otherwise we are glad to help! ??

Hi Brandon, I tried with gzip but doesn’t work =(

Hi @kyra1883, can you tell me the errors you get now?

Hi @kyra1883, are you still experiencing this issue? If so feel free to let us know and we’ll be happy to help. If not, then please mark this topic as resolved.

Hi Brandom, there are same errors.

Hi @kyra1883, what is your Maximum script execution time set to under Settings -> Job?

Hi Brandon, my maximum time is 60 seconds.

Hi @kyra1883, thank you. Would you mind setting that to 25 seconds and see if that helps the issue?

Hi Brandon, I tried it but doesn’t work..