Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author fatcatapps

    (@fatcatapps)

    Hi Diana,

    Our plugin uses wp_mail() and we’re not sure why you are having this issue but if you would like further assistance please email us at support[at]fatcatapps[dot]com and also send us this forum url link for us to reference.

    Cheers

    Thread Starter diana

    (@dianamorea)

    After hours of debugging, I contacted my web hosting.

    It seems that my stupid hosting provider has disabled, for security reasons, for all the clients, the PHP mail function. They said the SMTP method should be used instead, to send emails.

    I’m a developer too, can you please tell me in which file of the plugin should I make the change from mail() to the SMTP method?

    Thanks in advance!
    Diana

    Plugin Author fatcatapps

    (@fatcatapps)

    Hi Diana,
    Sorry for the delay and here is your answer:

    In Feedback Cat, wp_mail() is only used once, in includes/FCA/FBC/PollManager.php in the method save_answer()

    Also, an easy way to get things resolved would be for you to try a third party provider, such as mailchimp or mailgun – some have very reasonable free tiers.

    Best regards,
    Rashaan

Viewing 3 replies - 1 through 3 (of 3 total)
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