What Is The Secret to Installing ‘Yoast Premium’?

  • Resolved driver49

    (@driver49)


    1 year, 11 months ago

    I purchased Yoast Premium this morning and 8 hours later I still haven’t been able to install it.

    The ‘Take me to my website’ link in their post-purchase page takes me to a ‘Page not found’ error.

    If I try to install the plugin manually, I get “The uploaded file exceeds the upload_max_filesize directive in php.ini.”

    I have a plugin configured to allow uploads up to 16MB, and the file they delivered,’ wordpress-seo-premium-19.5.zip’ is only 4.7MB, so that does not computer. That plugin has worked on large files before, so when they told me ” these issues are usually related to your server’s specifications” I wonder if they even know that WP has a default 2MB upload limit.

    I’ve been in touch with Yoast Support and they were sadly no help.

    So maybe somebody in this forum has had a similar experience and figured it out?

    Thanks,

    –PS

    • This topic was modified 1 year, 11 months ago by driver49.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • The file size limit for file uploads is limited by your hosting. A plugin can’t really help here to raise these limits. Contact your hoster’s support for clarification.

    Thread Starter driver49

    (@driver49)

    That appears to be the case, though I did find a plugin that did the trick a couple of weeks ago (couldn’t find the same plugin this time and already forgot what it was called).

    I did contact my Host, and they modified whatever .php file it is that put set that limit. I got my plugin uploaded and shouldn’t have that problem again.

    BTW, my host is Knownhost, and their support is outstanding.

    –PS

    If I understand you correctly, they have already raised the limit? And yet the upload of the plugin does not work? Then something is wrong with the settings and I would recommend you to contact their support again.

    Plugin Support Maybellyne

    (@maybellyne)

    Hello @driver49

    Thanks for reaching out, but this forum is reserved for supporting the free version of Yoast SEO. As this topic is about a premium plugin, this thread has been marked as resolved per the forum guidelines.

    Please contact our support team for assistance if you have an active premium subscription. How can I get premium support?

    If you do not have an active premium subscription, you can either purchase a subscription or downgrade to the free version.

Viewing 4 replies - 1 through 4 (of 4 total)
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