What is that error message

  • Hello,

    I was working on my site and noticed that I needed to update some plugins. So I did and now I have this glorious error message…

    Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 30720 bytes) in /data/20/1/117/52/1932378/user/2106624/htdocs/home/wp-admin/includes/menu.php on line 38

    What I am supposed to do (please in Plain English…! as I am NOT a tech girl!)

    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)

  • Try increasing the memory available to PHP.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Your webpage took too long to load. It’s loading too much stuff and was aborted.

    Thread Starter unlieusurterre

    (@unlieusurterre)

    Hi Andrew.
    Thank you for your reply. The trouble is I can not access anymore my dashboard…???!!! What should I do?
    Thanks

    Hi Esmi

    I looked at your link. It said : This plugin hasn’t been updated in over 2 years. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

    Is it still OK to download it? Also I have only few photos so how can I be out of memory..? I have no video or mp3..!

    Thank you for your help

    I looked at your link. It said : This plugin hasn’t been updated in over 2 years.

    Try steps 1 – 4.

    Thread Starter unlieusurterre

    (@unlieusurterre)

    Esmi,

    I downloaded it but since I can not access my admin page at all…

    So then I look at steps 1-4 like you told me.

    What does talk to your host mean on line 4 ?

    “Host” like www.remarpro.com?

    If yes, I don’t see how to contact them…? I need someone to do it for me as I am clueless on how to myself…

    The steps 1-4 are too complicated for my knowledge in computing…

    You need to contact the company who hosts your site. That’s not www.remarpro.com.

Viewing 6 replies - 1 through 6 (of 6 total)
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