What happens when an ad product is sold?

  • Resolved SRD75

    (@srd75)


    3 years, 5 months ago

    Hi Folks,

    When a customer signs up to place an ad on our website, do they receive any automatic email asking them to change the status of their ad to “sold” if they sell their product?

    We’re just wondering how do we keep all the ads relevant, and remove the ads where the product has been sold.

    Thanks,
    Steve

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Garret L

    (@garret1996)

    Hi @srd75,

    Thank you for reaching out about this. I’m Garret from the customer success team. I’ll be happy to help!

    No, we don’t send any emails asking if they have sold the item. We have a Mark as Sold module we offer for this. This allows you to mark the item as sold. You can view our documentation on this here: https://awpcp.com/knowledge-base/mark-sold/

    If you have any other questions, please let me know!

    Best,

    Thread Starter SRD75

    (@srd75)

    Does the site admin have to chase up our customers to see if they’ve sold the item?

    Plugin Support Garret L

    (@garret1996)

    Hey @srd75

    Sorry, I forgot to mention that users can also mark the item as sold as well. This is really meant for users to mark it themselves, that way you don’t have to figure out if it has been sold or not.

    I hope that helps!

    Best,

Viewing 3 replies - 1 through 3 (of 3 total)
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