What happens to the user’s role upon subscription expiry?

  • Resolved stephunique

    (@stephunique)


    2 months, 4 weeks ago

    Hello

    Just like the title says. I would like to know what happens to the user’s role upon subscription expiry. Since users are give a role during their registration, I would like that role be revoked from the users after they let their subscription expire. Is this possible, and can we give different roles a different downgraded role, like Premium Role 1 gets downgraded to Normal Role 1 and Premium Role 2 gets downgraded to Normal Role 2?

    Thank you

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  • Plugin Author Collins Agbonghama

    (@collizo4sky)

    The role attached to a specific plan is removed when a user’s subscription to the plan expires leaving just the default (Subscriber) role.

    Open a support ticket on our website if you have more questions.

Viewing 1 replies (of 1 total)
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