What do I do if my tech guy dies?

  • I have no passwords to admin our website. I want to keep the site going the way it is and also take it to the next level. So how do I get the username and password for our site after his death. It was sudden.

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  • Do you have access to the email account used by any of the admin accounts?
    Or to the email address used with the hosting company?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Contact your hosting providers for that. You can find them by running your site through this tool: https://who.is/

    To add to what Andrew said – if anyone has access to the email accounts, you can trigger password resets and regain access.

    Your hosting provider should also be able to help – you may have to have proof that your tech guy was acting on your behalf (invoices / contract / etc).

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