What could I possibly have done here?

  • Resolved Jaye

    (@dravenloft)


    8 years, 1 month ago

    Details
    MU WordPress install: universal-nexus.com
    Have W3TC plugin installed, which does sometimes break the themes and makes the formatting go insane on the site after certain updates to – sometimes utterly unrelated stuff like, say, a plugin only used by one of the sub-domains. Use the Purge All Caches function, hit reload, and all is better.

    Now? No.

    sblog.universal-nexus.com and h2g2.universal-nexus.com have, by all appearances, lost the ability to display themes correctly at all, or just about anything else scripty when on the actual sites. Dashboard is working fine.

    Initially none of the sites worked if I was signed in, but loaded fine if I looked like Ye Random Visitor. Disabled Jetpack and that resolved. But after doing that sblog and h2g2 do not load correctly for anyone on any browser by any method I’ve been able to test (Safari and Firefox on latest iOS; Firefox, Chrome, Safari on desktop all freshly updated).

    I’ve checked anything and everything that might be a different setting on those two sites than any others that work, but haven’t found a single difference. This, I’ve a feeling, is a deeper problem where I get the oh-so-fun task of tinkering directly in the SQL or the files on the host which is not really terrible except for not having a single clue where to start, nor even a very good notion where to find the answer as the closest matches from Google are for a far more extreme sort-of-similar problem.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Anita C

    (@mymothersdaughter)

    There are a couple of things that could be wrong. First, if you are able to log in to the dashboard, go to Settings and make sure that both lines for WordPress Address (URL) and Site Address (URL) are the same. Then make sure your “theme” is in the correct folder location, i.e., wp-content/themes/your-theme and not wp-content/themes/your-theme/your-theme. It cannot find your theme location.

    *update – you are on multisite – make sure themes are in the proper folder locations.

    • This reply was modified 8 years, 1 month ago by Anita C.
    • This reply was modified 8 years, 1 month ago by Anita C.
    Thread Starter Jaye

    (@dravenloft)

    Thank you.

    They are, and I’ve thrice confirmed by trying to switch the broken sub-sites to the same themes as are in use by the not-broken ones.

    Thread Starter Jaye

    (@dravenloft)

    Okay, tinkering I’ve learnt a few things about the issue:
    1) themes CAN display so there’s no permission issue with the themes folder. Problem: themes only display correctly in Live Preview while customising the current theme or considering a new one to apply.

    2) it is not the browser. I, just to be certain, installed numerous other random browsers – many of them modified Firefoxes, yes, but never installed before so absolutely pristine caches – and still same problem

    3) it is not my site’s caching. I’ve purged it, disabled it, etc. No luck. Important detail as this has been a problem in the past which a cache flush resolved.

    4) if it’s a corruption in the SQLdB of the sites, it’s a weird one since ONLY theme display is broken and changing the themes isn’t overwriting the corrupted entries.

    5) it’s not the overall WP installation since it’s only 2 of 7 sites impacted.

    I may just have to back them up, nuke them, and restore. But that’s such a nightmare (never ever goes smooth, should take 5min … takes 3weeks sorta ugly) so would love suggestions

    Sorry the post title is so vague, but this uncertain what to say is actually wrong. For simplicity “themes don’t work” but more like “theme formatting” as the graphics do place themselves and all, just none of the scripted bits

    Anita C

    (@mymothersdaughter)

    What happens if you switch to one of the default WordPress themes? Have you tried that?

    Thread Starter Jaye

    (@dravenloft)

    Tried several of them — 2011 – 2016 themes. No change besides the images that show up, because it seems to be purely the css that is breaking.

Viewing 5 replies - 1 through 5 (of 5 total)
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