wflogs stop working site

  • Resolved prashantsaxenacipl

    (@prashantsaxenacipl)


    6 years, 4 months ago

    Anyone help me to fix the issue. the site suddenly stops working. then I restart the server than the site working perfectly.

    Here are few error logs:
    [Tue Jul 24 06:00:07.429931 2018] [:error] [pid 4099] [client 18.220.122.87:36268] Unable to open /home/zonkaplatform/public_html/wp-content/wflogs/ips.php for reading and writing., referer: https://www.zonkafeedback.com/wp-cron.php?doing_wp_cron=1532412007.1425900459289550781250
    [Tue Jul 24 06:00:12.551389 2018] [:error] [pid 3960] [client 203.92.32.10:60893] Unable to open /home/zonkaplatform/public_html/wp-content/wflogs/ips.php for reading and writing., referer: https://www.zonkafeedback.com/wp-admin/admin.php?page=Wordfence
    [Tue Jul 24 06:00:12.759477 2018] [:error] [pid 3960] [client 203.92.32.10:60893] Unable to open /home/zonkaplatform/public_html/wp-content/wflogs/ips.php for reading and writing., referer: https://www.zonkafeedback.com/wp-admin/admin.php?page=Wordfence
    [Tue Jul 24 06:00:14.167338 2018] [:error] [pid 3960] [client 203.92.32.10:60893] PHP Fatal error: Uncaught exception ‘wfWAFStorageFileException’ with message ‘Unable to open /home/zonkaplatform/public_html/wp-content/wflogs/ips.php for reading and writing.’ in /home/zonkaplatform/public_html/wp-content/plugins/wordfence/vendor/wordfence/wf-waf/src/lib/storage/file.php:382\nStack trace:\n#0 /home/zonkaplatform/public_html/wp-content/plugins/wordfence/vendor/wordfence/wf-waf/src/lib/storage/file.php(523): wfWAFStorageFile->open()\n#1 /home/zonkaplatform/public_html/wp-content/plugins/wordfence/vendor/wordfence/wf-waf/src/lib/storage/file.php(476): wfWAFStorageFile->fetchConfigData()\n#2 /home/zonkaplatform/public_html/wp-content/plugins/wordfence/views/waf/options-group-basic-firewall.php(85): wfWAFStorageFile->getConfig(‘learningModeGra…’)\n#3 /home/zonkaplatform/public_html/wp-content/plugins/wordfence/lib/wfView.php(59): include(‘/home/zonkaplat…’)\n#4 /home/zonkaplatform/public_html/wp-content/plugins/wordfence/lib/menu_firewall_waf_options.php(209): wfView->render()\n#5 /home/zonkaplatform/public_html/wp- in /home/zonkaplatform/public_html/wp-content/plugins/wordfence/vendor/wordfence/wf-waf/src/lib/storage/file.php on line 382, referer: https://www.zonkafeedback.com/wp-admin/admin.php?page=Wordfence

    I request you to please provide an appropriate solution so that I can use the trial version of the plugin.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @prashantsaxenacipl,
    It looks like you probably have a process running on the server with another server user than the one WordPress is running as. This is resulting in a permission conflict on the files in wflogs.

    Note the time when the first errors appear in your error log and match those up against timestamps in your access log to figure out which request it was that caused the permissions to change on the wflogs files. Once you know that you should be able to figure out which process that is. Could be a server side cron job for example.

    Hope that helps!

    Hi @prashantsaxenacipl

    Since we haven’t heard from you for a while I’m going to go ahead and resolve this thread. If you have any other questions or concerns, don’t hesitate to open a new one.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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