• Resolved JLY

    (@jose-luis-yanez)


    Hello there,

    I have Wordfence installed (with extended protection) in 2 wordpress installations, one in a domain (mydomain.com) and the other one in a subfolder or subdirectory of that domain. i.e.: mydomain.com/subfolder.

    And I want to deactivate wordfence. Please advise, which is the best order and way to to this? should I first deactivate WF in the subfolder installation (mydomain.com/subfolder) or should I first deactivate it in the domain (mydomain.com)?

    And bearing in mind that I have checked the option “Delete tables on wordfence de-activation” in both installations of wordfernce, then, should I simply de-activate it in the plugins dashboard?

    I am asking you this because I have had problems in the past when trying to deactive WF in a similar configuration (500 error, sites not loading, etc.) and I would like to be sure now that I don’t get in those troubles again.

    Thanks for your help,

Viewing 4 replies - 1 through 4 (of 4 total)
  • CamZL1

    (@danishhaidri)

    This is scary as I am now to WP but never thought there would be a problem deactivating plugins. What other solutions are out there that are safe in your opinion?

    • This reply was modified 5 years, 7 months ago by CamZL1. Reason: New to WP and just read the rules for posting
    Thread Starter JLY

    (@jose-luis-yanez)

    Hi CamzL1,

    I have only encountered this issue with having two WF installations, one in maindomain.com and the other one in maindomain.com/subfolder and with “extended protection” mode activated in both of them, that is why I am asking.

    I haven’t had these issues when deactivating a single WF installation at the domain level.

    CamZL1

    (@danishhaidri)

    Thank you for the clarification. I am totally new to WP and probably should not have posted the comment here. The scary thing is that hacking or website broken seems to be common on the WP platform. Where do we report that to WP Owners? Is there a forum for that as well?

    I believe that you should remove the subdomain’s extended protection for the Firewall first, then the main folder’s extended protection for the Firewall, then you can go back and remove the plugins from both sites (no particular order).

    Tim

Viewing 4 replies - 1 through 4 (of 4 total)
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