We’ve moved to a different plugin

Support: fast and polite
Technical solution: great until ‘it must be your theme or database corruption’

The paid Pro plugin was working for a few months. After that there was this error that the amount was set to 0 when an order was changed to ‘completed’. We created a staging environment and Yith did look at it several times. In the end their conclusion was: “we can’t help you, your database is corrupt” even if the site is still running and we have no other problems what so-ever.

It feels like “this is way to complicated and we don’t have the resources to look into this”

• This topic was modified 5 years, 10 months ago by Jan Dembowski. Reason: Removed reference to other plugin