Went to sleep, upon waking up, fatal error !!!

  • Resolved lipe2017

    (@lipe2017)


    4 years, 4 months ago

    Good afternoon, I have some delivery sites running until yesterday, when I woke up I already had the message “There is a critical error on your site.”, When I disable woocommerce it will work again without the sales part, it is only happening with theme that is one of the best honestly on the Astra market, I am using;

    WordPress Version: 5.5.3
    Astra Version: 2.6.0
    WooCommerce Version: 4.6.2

    Thank you very much in advance.

    It was a very big scare !!!!!!
    Everything is stopped !!!!!

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @lipe2017,

    ?Is the site working now, with WooCommerce active?

    ?To be honest, I can’t say much without check the site directly. However sometime glitch happens and it will fix by itself. I personally had the similar experiences and I didn’t use Astra and WooCommerce. I received that “critical error” email in my inbox but when I checked my site, everything was just fine.

    ?Anyway, if you are still facing the same issue, please consider reaching out to us through our Support Portal so we can check it further from the backend of your site.

    ???Kind regards,
    ?Herman ??

    Thread Starter lipe2017

    (@lipe2017)

    Good morning, I also sent it to the Support Portal, when I activate woocommerce with the Astra theme everything is very slow, 2 days ago everything was wonderful, here is the log from inside woocommerce;

    2020-11-08T18:41:52+00:00 CRITICAL syntax error, unexpected ‘prote’ (T_STRING), expecting function (T_FUNCTION) or const (T_CONST), em /home3/tresri34/chocosburger.cf/wp-content/plugins/woocommerce/includes/gateways/paypal/includes/class-wc-gateway-paypal-ipn-handler.php, na linha 250

    2020-11-08T18:42:51+00:00 CRITICAL syntax error, unexpected ‘prote’ (T_STRING), expecting function (T_FUNCTION) or const (T_CONST), em /home3/tresri34/chocosburger.cf/wp-content/plugins/woocommerce/includes/gateways/paypal/includes/class-wc-gateway-paypal-ipn-handler.php, na linha 250

    2020-11-08T18:44:51+00:00 CRITICAL syntax error, unexpected ‘prote’ (T_STRING), expecting function (T_FUNCTION) or const (T_CONST), em /home3/tresri34/chocosburger.cf/wp-content/plugins/woocommerce/includes/gateways/paypal/includes/class-wc-gateway-paypal-ipn-handler.php, na linha 250

    2020-11-08T18:46:18+00:00 CRITICAL syntax error, unexpected ‘prote’ (T_STRING), expecting function (T_FUNCTION) or const (T_CONST), em /home3/tresri34/chocosburger.cf/wp-content/plugins/woocommerce/includes/gateways/paypal/includes/class-wc-gateway-paypal-ipn-handler.php, na linha 250

    2020-11-08T18:52:39+00:00 CRITICAL syntax error, unexpected end of file, em /home3/tresri34/chocosburger.cf/wp-content/plugins/woocommerce/includes/rest-api/Controllers/Version1/class-wc-rest-taxes-v1-controller.php, na linha 254

    2020-11-08T18:54:49+00:00 CRITICAL syntax error, unexpected end of file, em /home3/tresri34/chocosburger.cf/wp-content/plugins/woocommerce/includes/rest-api/Controllers/Version1/class-wc-rest-taxes-v1-controller.php, na linha 254

    2020-11-08T19:27:43+00:00 CRITICAL syntax error, unexpected ‘prote’ (T_STRING), expecting function (T_FUNCTION) or const (T_CONST), em /home3/tresri34/chocosburger.cf/wp-content/plugins/woocommerce/includes/gateways/paypal/includes/class-wc-gateway-paypal-ipn-handler.php, na linha 250

    2020-11-08T20:30:06+00:00 CRITICAL syntax error, unexpected ‘prote’ (T_STRING), expecting function (T_FUNCTION) or const (T_CONST), em /home3/tresri34/chocosburger.cf/wp-content/plugins/woocommerce/includes/gateways/paypal/includes/class-wc-gateway-paypal-ipn-handler.php, na linha 250

    And the server log on the last line;

    [09-Nov-2020 13:58:49 UTC] PHP Parse error: syntax error, unexpected end of file in /home3/tresri34/chocosburger.cf/wp-content/plugins/woocommerce/includes/class-wc-embed.php on line 168

    thank you in advance, everything is stopped!!

    Hi @lipe2017,

    ?I notice that one of our support agents has responded to your ticket. I also check your site and it seems to be working now.

    Would you please continue the conversation related to this issue using the ticket and mark the topic as resolved.

    Have a nice day and stay safe!

    Kind regards,
    Herman ??

    Thread Starter lipe2017

    (@lipe2017)

    Good morning, the site is only working because the woocommerce plugin is disabled I believe it is a problem with the plugin, I know that the forum is only about the theme, thank you for your attention!

    We are happy to help @lipe2017!

    Please mark the topic as resolved and let us know if there’s anything else related to Astra we can help you with.

    ??Have a nice day and stay safe!

    ??Kind regards,
    ?Herman ??

Viewing 5 replies - 1 through 5 (of 5 total)
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