Well thought out and flexible

My review is for the free version. I mainly intend to use this to process returns.

It’s encouraging that there are no unreasonable restrictions on the main features one would expect for RMA. One example is allowing the customer to decide which items and how many to return which is usually a paid feature.

The plugin doesn’t seem to interfere with the core Woocommerce orders admin, order status, etc., which I think helps to avoid problems with your data if the plugin is deactivated.

I’ve tried the surprisingly few other RMA plugins that are out there and this one provides a simple, flexible, and customer/admin friendly experience for managing returns.

The paid version looks like it could be a worthy upgrade as well.

I see the last update was about 6 months ago as of the date of this review but I hope the developer is continuing to add features and refine the plugin because there aren’t many good plugins for RMA.