Welcome = Read First = Welcome

  • Plugin Author Kelly Brown

    (@cactikelly)


    8 years, 4 months ago

    Welcome – Welcome To Simply Symphony Support Forum

    Do First: Any kind of problem with the editor.

    Please clear your browser cache (link below.) and restart you computer, then reload editor.
    https://www.refreshyourcache.com/en/home/

    Before Posting Check The Following Common Problems, And Search The Forum For Your Question.

    Simply Symphony uses the very latest browser technology and has strict requirements for use. The editor runs live on your page with your themes scripting running, and sometimes this will cause a conflict with the editor. Please check the following and send a bug report if problem still occurs.

    Objects are sticky stuck or jumpy when moving, or resize until huge.

    – Sticky / Stuck : Make sure you are using FF, Chrome or IE Edge. If you are using IE, try FF or Chrome. If you have switched browsers and problem still occurs, send your themes name and we will check for conflicts and debug.

    – Resizing : Resizing is sometimes normal while editing, above each object there is a menu, click toggle resize button to turn off, for global off mode check the options for turning off resizing. Resizing over and over until boxes are huge is a conflict with your themes scripting, send your theme name and we will try to debug.

    Website Builder Minimum System Requirements

    – Newest version of FireFox, Chrome or IE Edge.
    – Modern Desktop / Laptop Computer.
    – Compatible Theme (95% Of Themes Work.)

    Supported Unsupported Themes For Simply Symphony’s Web Site Builder

    – Twenty Twelve thru Twenty Fifteen supported.
    – Most popular top 100 themes tested all supported.
    – Unsupported Twenty Eleven And Below & Twenty Sixteen (Twenty Sixteen can be used with minor CSS change).

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