Welcome: Read Before You Post

Hey there,

Thanks for stopping by the Support Forums. This forum is not actively monitored by the plugin author or by MailChimp Support, though there are resources to getting your questions answered we’d like to share with you.

Knowledge Base and Documentation

Connect or Disconnect List Subscribe for WordPress
Plugin Directory Details

Options for Support

This forum is not actively monitored by a support team, but there are still some avenues for help to be aware of:

• Search the support forums. Your question may have been asked before and you may find the answer in a previous thread.
• Create a new post in the forums. Other users in the forum may be able to chime in and assist you in finding the answer or a workaround to your issue.
• Contact MailChimp Support. MailChimp’s Support Team is trained on troubleshooting the plugin and can assist in troubleshooting and investigating your question. Learn more about contacting MailChimp Support here.

Asking for Help

Whether reaching out to MailChimp Support or to the community in the forums, please include as much detail as possible. This will help troubleshooting move more quickly. Some key details to include:

– A link to your site where the form is hosted
– A screenshot of the issue you’re encountering
– The specific steps being taken leading up to encountering the issue
– The version of WordPress running on the site
– The version of the List Subscribe Plugin currently installed

Troubleshooting

Some common troubleshooting steps that we recommend trying off the bat:

– Does deactivating all other plugins besides List Subscribe resolve the issue?
– Does switching to a different theme resolve the issue?

Finally, if these troubleshooting steps don’t resolve the issue, consider reaching out directly to MailChimp Support.

Thanks,
The Plugin Forum Support Team