Welcome Emails Schedule but Never Send

  • Resolved voicetoons

    (@voicetoons)


    3 years, 2 months ago

    Issue…

    1 – no welcome emails being sent out…saying scheduled / unprocessed and not sent.

    2 – when confirmation email is sent link to page returns 404 error.

    3 – also when clicked does not change subscriber to subscribed in subscriber lists.

    Please help!!! 2 worked but when installed 3 it broke.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Dani F. a11n

    (@danielinhou)

    Hi there @voicetoons ????!

    > 1 – no welcome emails being sent out…saying scheduled / unprocessed and not sent.

    Can you confirm that the subscribers are confirmed as explained in the Troubleshooting Welcome Emails doc?

    > 2 – when confirmation email is sent link to page returns 404 error.
    3 – also when clicked does not change subscriber to subscribed in subscriber lists.

    This looks like a plugin conflict. Can you disable all your plugins and see if MailPoet works??

    If it does work, enable all your other plugins one after the other until MailPoet breaks again. You’ll be able to tell us which plugin is at fault.

    You can refer to this article:?How to Test for Plugins Conflict

    Let us know if we can help with anything else!

    Plugin Author Bruna a11n

    (@bruberries)

    Hi @voicetoons,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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