Welcome Email sent to list not selected

  • Resolved shanililye1977

    (@shanililye1977)


    1 year, 3 months ago

    Hi there. My automated welcome email is being sent to a list that I haven’t selected to be sent to. Why is this happening? I’ve checked all settings on both lists and emails and all seem to be selected correctly, however, a new subscriber to a list other than Newsletter Sign Up which is the only list selected to get my welcome email, is also getting the welcome email.

    Please help. Thanks. Shani

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi there Shani,

    Thanks for reaching out!

    Can you please share a link to a subscription form that is NOT connected to your Welcome email and to a form that should send it? I want to test both scenarios.

    Also, please share a screenshot of your MailPoet > Emails > Welcome tab.

    Looking forward to hearing back from you!

    Plugin Author Bruna a11n

    (@bruberries)

    Hey @shanililye1977,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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