weird rectangle after update to 1.16.2

Hello there @rambo3000 – apologies for the inconvenience this has caused you.

?I viewed the screenshots links and yes, I see what you mean. We have seen multiple similar reports and believe we have tracked this down.
?
?Could you please Disable accessibility features under Popup Settings > Advanced tab. See this: https://share.getcloudapp.com/lluNWbe6??
??Once saved, reload the site and this should solve the issue from your end. Hope this helps you as well.

If that works for you then we would very much appreciate it if you could quickly rate the plugin, just to help us spread the word.

Otherwise, you can reach us directly to our HelpScout support desk. Check this link: https://wppopupmaker.com/support/ Thank you.

Hmm, it looks like I don’t have Popup settings available.
I’ve got General, Subscriptions, Privacy, Misc.

Hi @rambo3000 – we are sorry to hear that!

I would suggest you re-activate the plugin and when you are on the page with the popup settings box, see if this guide gives you anything useful to go on: Checking JavaScript Errors
?
On a side note, you can also Test if a Plugin or Theme Interferes with Popup Maker: https://docs.wppopupmaker.com/article/332-test-whether-a-plugin-or-theme-interferes-with-popup-maker This article will help you determine if its a conflict with another plugin or theme quickly.

If you would like us to assist you further with your issue, and to secure your website’s information then you can escalate it directly to our HelpScout support desk. Check this link: https://wppopupmaker.com/support/ Thank you.

Quite strange, no errors, all resources are loaded fine, yet I see “If you are seeing this, the page is still loading or there are Javascript errors on this page. View troubleshooting guide” in the popup edit view.

Not sure how to continue from here.

Hello.
After updating the plugin, a border appeared.
When you click on the shape, the border disappears.
Looked at the information above, but there are no
settings for limited options.
What do i do?
Page with a cover https://gruppa38.ru/?page_id=467

Page with a cover
The problem has been resolved. Found where to tick (Disable special features.) Thanks for the video.
Everything works perfectly!

Hi there @rambo3000 – we do apologize for the inconvenience.

If that does not help, I would suggest escalate your issue directly to our HelpScout support desk as we might need further website details to be able to assist you further with this. Check this link: https://wppopupmaker.com/support/ We recommend this way to secure your website’s information. Thank you.

Hey there @angaric – thanks for letting us know that it works for you! ??

If you have time then we would very much appreciate it if you could quickly rate the plugin, just to help us spread the word.

Have a great weekend ahead!