Weird problem with the events calendar and WPML at Safari

  • Resolved nikosmdtps

    (@nikosmdtps)


    2 months ago

    Good evening, I’m facing a strange issue with the Safari browser (in all other browsers I’ve tested, everything works fine). The issue occurs under the following conditions:

    I create a new event.
    I create the translation of the event.
    I navigate to the Greek version of the event archive.
    Using the datepicker to navigate to a previous or next month, the URL changes from domain.gr/events/month to domain.gr/en/?post_type=tribe_events&eventDisplay=month&eventDate=2025-03&name=en.
    In other words, using the datepicker switches the language of the calendar and generates this ugly link instead of the correct one that appears in all other browsers, i.e., domain.gr/events/month/2025-02/.

    If I resave the permalinks, the issue is temporarily resolved, that is, until I create a new event and its translation.

    Some additional information:

    1. I’m using WPML for translation.
    2. WordPress version 6.6.2.
    3. I’m using the same slugs for events in both Greek and English (events?and?event).

    Thanks a lot

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Darian

    (@d0153)

    Hi @nikosmdtps

    Thanks for reaching out. Let me help you with this one.

    If you haven’t had the chance to try it yet, I recommend checking out our knowledgebase article on WPML configuration recommendations. It provides detailed steps that might help resolve the issue you’re experiencing.

    Feel free to let me know if you need any further assistance.

    Thread Starter nikosmdtps

    (@nikosmdtps)

    Hello

    Thanks a lot for your response.

    I have followed the guide to the letter. After all, everything works correctly on all browsers except Safari, where the issue described in (4) occurs.

    Can you please help me find a solution?

    Plugin Support Darian

    (@d0153)

    Hi @nikosmdtps

    To rule out any conflicts, please check for any potential plugin or theme conflicts on your site and see if that resolves the problem. I recommend performing this test on a staging version of your website to avoid any disruptions to your live site. Additionally, please make sure that you have the latest version of the plugin installed, as updates often include important fixes and improvements.

    Please also provide the URL of your calendar where we can check the issue on our side.

    Let me know how it goes.

    Thread Starter nikosmdtps

    (@nikosmdtps)

    Hello again,

    I have followed all the steps you mentioned, but unfortunately, the issue has not been resolved.
    Is there a way I can privately send you the link to the site?

    Plugin Support Darian

    (@d0153)

    Hi @nikosmdtps

    You can create a ticket through our Help Desk. Once you’ve done that, please share the ticket number with me so I can look into it further on my end.

    Plugin Support Darian

    (@d0153)

    Hi there,

    I hope you’re doing well. I just wanted to touch base and check in with you. It’s been a little while since we’ve heard from you. I was just curious if you had the chance to check the response above.

    Let me know if there’s anything I can assist you with.

    Plugin Support Darian

    (@d0153)

    Hi there,

    It appears that we haven’t heard back from you in a while, so I’ll go ahead and close this for now. If you need any more help, feel free to start a new thread and we’ll be happy to assist you.

    Thread Starter nikosmdtps

    (@nikosmdtps)

    Hello Darian, sorry for the delay. I created a ticket, here is the ticket number: #704061

    Also, i can now describe the problem better:

    —————–

    I have a website in two languages, Greek and English. Everything works fine except for the datepicker in the calendar.

    Here’s a description of the issue:

    1) I create an event in Greek.
    If I go to https://domain.com/events/ and navigate to the next or previous month using the datepicker, it correctly redirects me to a URL like:
    https://domain.com/events/month/2025-04/

    2) I create its English version.
    If I now go back to https://domain.com/events/ (which is the Greek version of the site) and try to navigate using the datepicker, the URL I am redirected to is of the form:
    https://domain.com/en/?post_type=tribe_events&eventDisplay=month&eventDate=2025-05&name=en
    (In other words, it redirects me to the English version of the site with an ugly URL, mixing Greek and English, etc.)

    To fix the issue and make the site work properly again, I have to go to the Greek version of any event in the backend and hit “Save.”
    Simply put, if the last save is done on the English version of an event, the issue appears. If the last save is done on the Greek version of an event, everything works correctly.

    This issue does not appear in all browsers. For example, on my system, the issue occurs in Safari on Mac, while a client of mine reported seeing it in Chrome on a Windows machine.

    I have the latest version of the plugin and the latest version of WordPress.
    I have disabled all other plugins for testing, but the issue persists.
    I have the same slug for events in greek and english version.
    Can you help in any way?
    Thank you very much!

    • This reply was modified 1 week, 2 days ago by nikosmdtps.
    Thread Starter nikosmdtps

    (@nikosmdtps)

    Hello Darian

    Did you have the time to take a look at the #704061 ticket?
    I just updated it with a video of the problem, system details e.t.c.

    Thanks a lot

Viewing 9 replies - 1 through 9 (of 9 total)
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