• Resolved erico6

    (@erico6)


    Hi,

    I finished designing my website several weeks ago and everything was running smoothly until recently. I encountered several issues when viewing my website on various devices. Firstly, when I search the domain on my iPhone, the mobile view has a weird menu on the top that cuts off the top and bottom part of my pages. I have attached screenshots that show that distorted view in the google drive link down below. The same thing happens on my other computer when I search up my site. Additionally, there’s several pictures/imageries that end up missing when I view my website on both the mobile and desktop views. Can anyone offer some advice on what’s causing these issues? Thanks.

    Google Drive Link: https://drive.google.com/drive/folders/1m0ziqqwVPxgisT9AjC5-9eaDKru5M6m3?usp=sharing

    The page I need help with: [log in to see the link]

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  • Hi @erico6 ,

    The assets hosted on a CDN (Content Delivery Network) under the domain https://turnedgeestates.b-cdn.net/ are not accessible. To address the issue, here’s a structured approach:

    1. Turn off the CDN by pausing the service or disabling caching rules temporarily.
    2. CDN Cache: If you’re using a CDN like b-cdn (possibly BunnyCDN), clearing the cache via your CDN provider’s dashboard is necessary to force it to fetch the latest files from your origin server.
    3. Once the CDN is disabled and the cache cleared, try accessing the website again. If the issue is fixed, it’s likely that the CDN configuration was the cause of the problem.
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