MSO Conditionals markup in logs

  • I’m using this email customizer plugin that’s randomly affecting Post SMTP Email Logs [screenshot]. Sometimes, the message log renders with markup artifacts, but other times it renders fine. Haven’t been able to find a pattern for this behavior. Anyway, is it something you could fix with an extra encoding, or is it there a filter I can apply to try to fix it myself? Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hi @alx359,

    I hope you are doing well.

    Let me reproduce this case on my staging and get back to you.

    Thanks.

    Plugin Support M Haseeb

    (@haseeb0001)

    @alx359

    We have tested this case on our staging websites, and on default email settings, it’s working fine. Please share the screen-recorded video of the Email template plugin settings and Post SMTP settings so then will recheck this.

    Thanks

    Thread Starter alx359

    (@alx359)

    Is a staging env that could replicate the issue my end useful to you? If yes, tell contact details.

    Plugin Support M Haseeb

    (@haseeb0001)

    @alx359

    Staging sharing is not allowed here, so please share the Video, and then I will discuss it with my team and get back to you with a solution.

    Thanks

    Hi @alx359,

    I hope you are doing well.

    Can you please share the video, so I can discuss it with my team and get back to you with a solution.

    Thanks and regards,
    Support Team – WPExperts

    Thread Starter alx359

    (@alx359)

    Hi @smakazmi15

    I’m already in contact with your team via private channels and waiting for them to reply to proceed further.

    Thanks.

    Hi @alx359,

    I hope you are doing well. Our technical team will contact you soon.

    Thanks and Regards,
    Support Team – WPExperts

Viewing 7 replies - 1 through 7 (of 7 total)
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