Weird error message when trying to access plug-in?

  • Resolved mrsbeam

    (@mrsbeam)


    6 years, 11 months ago

    I just installed and activated the free plugin through the WD manager, but when I go to the Image optimizer menu point in my admin panel, I simply get the following error:

    Fatal error: Cannot redeclare React\Promise\resolve() (previously declared in /home/www/wp.pjray.dk/wp-content/plugins/image-optimizer-wd/vendor/react/promise/src/functions.php:5) in /home/www/wp.pjray.dk/wp-content/plugins/wd-google-analytics/google/vendor/react/promise/src/React/Promise/functions.php on line 12

    I have the paid version of the Google Analytics WD plug-in installed, in case you’re wondering about that part.

    Any ideas?

    • This topic was modified 6 years, 11 months ago by mrsbeam.
Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,

    Please note that the issue occurred because of the conflict between the Image Optimizer and Goole Analytics plugin. Could you please specify which version of the plugins are you using? Could you please make sure both plugins are up-to-date.

    Thanks. Have a nice day.

    Thread Starter mrsbeam

    (@mrsbeam)

    I have Google Analytics WD version 5.1.8, and Image Optimizer WD version 1.0.10.

    I guess I could try to remove and reinstall both plugins again, but if I deactivate and uninstall, and then reinstall Google Analytics WD, will it forget all of my settings?

    Hi,

    Please be informed that the issue has been forwarded to the development team.

    They are aware of the issue and will do their best to solve it in a possible shortest timeframe.

    Thanks. Have a nice day.

Viewing 3 replies - 1 through 3 (of 3 total)
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