Weird 403 error

  • giveit

    (@giveit)


    1 year ago

    Hello,

    I’m facing a frustrating issue with my WordPress website that’s integrated with WooCommerce. Everything seems to be working fine, but we’ve encountered a problem with a third party using the WooCommerce API. They reported a 403 error when trying to connect.

    In our troubleshooting efforts, we used Postman to make API requests, and it worked perfectly. However, when one of my colleagues tried the same from his computer on the same network, he received a 403 error. It’s worth noting that he’s on the same network and connection, just a different machine, but I don’t encounter this issue.

    We also observed that when he navigates through the website’s wp-admin, he gets a 403 error specifically on site-health.php, (even in an incognito window) while I do not experience this problem.

    We even tried reverting the .htaccess file to its default settings, but the issue persists. I’m running out of ideas to solve this. Any insights or suggestions would be greatly appreciated.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Ruhul Amin

    (@ruhulamin)

    A 403 Forbidden error typically indicates that the server understands the request but refuses to authorize it. do you have any security plugin installed?

    Thread Starter giveit

    (@giveit)

    Yes, I do, tried to disable them and had the same result.

    List of Plugins installed

    Disabled:

    Accordions Combo

    Accordions Combo – Pro

    Checkout Field Editor for WooCommerce

    Hummingbird Pro

    Responsive Accordion And Collapse

    Stock Exporter for WooCommerce

    WP File Manager

    WP Go Maps (formerly WP Google Maps)

    WP Google Maps – Pro Add-on

    XT WooCommerce Variation Swatches

    Enabled:

    Additional Variation Images Gallery for WooCommerce

    Advanced CF7 DB

    Advanced Custom Fields PRO

    Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro

    Classic Editor

    Contact Form 7

    Defender Pro

    FlowPaper

    GDPR Cookie Compliance

    Health Check & Troubleshooting

    HUSKY – Products Filter Professional for WooCommerce

    LoftLoader

    Max Mega Menu

    PHP code widget

    Popup Maker

    Redirection

    Site Kit by Google

    Smart Slider 3

    Smush Pro

    Snapshot Pro

    TablePress

    TAG Hybrid Integration

    UpdraftPlus – Backup/Restore

    Variation Swatches for WooCommerce

    WooCommerce

    WooCommerce Buy One Get One Free

    WooCommerce Gift Cards

    WooCommerce Google Analytics Integration

    WooCommerce Opayo Payment Suite

    WP Carousel

    <span style=”color: rgb(0, 0, 0); font-size: 14px; font-weight: 600; white-space: nowrap;”>WP Video Lightbox</span>

    YITH WooCommerce Badge Management

    Yoast SEO

Viewing 2 replies - 1 through 2 (of 2 total)
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