• Resolved robh25

    (@robh25)


    Hello,

    When I create a variable product and set a specific weight for that variation it is showing the ‘shipping weight’ on the product page and not the weight that I have set for that variation – how can I get it to show the variable product weight instead?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hello @robh25,

    Thanks for reaching out.

    In order to visually understand your issue, could you please share a screenshot of how you have set your variable product weight and the ‘shipping weight’ on the product page.

    You can use a screenshot sharing software like https://snipboard.io/ and share the screenshots here.

    Please also share your system status report for further understanding of your site setup. You can find the SSR under WooCommerce > Status > Get system report > Copy for support. then paste it via https://gist.github.com/ and send the link here.

    Thread Starter robh25

    (@robh25)

    Hello,

    Please see screenshots below. The shipping weight is set at ‘0’ which is why the product page is showing N/A.

    I want the product page to show the variable product weight when that variation is selected not the shipping weight.

    Thanks

    https://gist.github.com/robh25/903d5951f2a7dc4ac2ded9d5a865e265

    https://snipboard.io/QgvXV7.jpg

    https://snipboard.io/W2aMtG.jpg

    https://snipboard.io/PTf3hW.jpg

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello robh25

    Thank you for your reply and for providing screenshots.

    I tried to replicate the issue on my test site and could not see the issue.
    The weight values change as per the value of specific variation.

    Here is a screen recording for your reference:

    It is possible that your Theme “Molla” might be interfering with this feature.
    To test this, could you please switch your theme to StoreFront temporarily and see if that fixes the issue?

    Please let me know about your findings.
    I am here to help you. ??

    Best regards.

    Thread Starter robh25

    (@robh25)

    I have just tried the store front theme on our staging site but it’s not showing the additional information at the bottom unfortunately. Any more ideas?

    Thanks

    Thread Starter robh25

    (@robh25)

    Ok fixed now i found some code to show the variation weight at the top of the page and hide it at the bottom.

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @robh25,

    I’m glad you were able to find a solution to your inquiry here and thanks for sharing it with the community too! ??

    Should you have further inquiries, kindly create a new topic here.

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Weights not showing for variation products’ is closed to new replies.