Weight entity still have issue

  • Hi Abdalsalam,

    I have requested a concern one week before regarding the weight entity. Could you please answer the question. It’s super important!

    Hi Abdalsalaam,

    I am sorry but it doesn’t make sense. I round the weight per item too.
     
    Can you please try a specific order https://herbasinica.de/wp-admin/post.php?post=11521&action=edit and let me know their result.
    Screenshot: https://prnt.sc/bcreqU7dNxgS

    If you need credentials let me know that!

    I am looking forward to hearing from you.

    Best Regards

    Replying ASAP is highly appreciable!

    Best regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Saleem Summour

    (@sal4sup)

    Hi @asgad

    There is an “Additional Weight (kg or %)” setting in the plugin configuration that should be included in the total weight calculation. You can also refer to the “calculate_order_weight” method in the “PR_DHL_WC_Order” class in the plugin to see how the calculation is performed or set the Additional Weight to 0.

    I hope this answers your question. Have a great day!

    Thread Starter asgad

    (@asgad)

    Hi team,

    Can I export all order weight to a CSV file? How can be it possible?

    Regards

    Plugin Author Saleem Summour

    (@sal4sup)

    Hi @asgad
    You can try using a WordPress plugin to export orders, such as Advanced Order Export for WooCommerce or Order Export & Order Import for WooCommerce.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Weight entity still have issue’ is closed to new replies.