• Resolved novitjade

    (@jockekondic)


    Ho,

    We have a problem with products that have multiple variables. 6 Shipping Rules have been created, and everything works as it should for a simple product. When a customer inserts a product with variables, it shows nothing.

    1. WordPress: Version 6.1.1, WooCommerce: 7.1.0, Weight Based Shipping: 5.3.27, PHP: 7.4.

    2. Screenshots:
    https://prnt.sc/UKS-sxewUJW4
    https://prnt.sc/Sibdcn1_QoXr
    https://prnt.sc/Lipnm5DjRTjA

    3. I expect to see
    ** In which weight category does the product belong.

    4. I do see instead:
    ** None

Viewing 1 replies (of 1 total)
  • Plugin Author Dan

    (@dangoodman)

    Hi,

    Most of the time, the problem is that variations are out of sync with the main product settings. Could you please double-check that the product variations you tested have the correct weight set?

Viewing 1 replies (of 1 total)
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