• Resolved cateab

    (@cateab)


    Hi there,

    I set up weight based shipping, and it should be the primary shipping option for everything under €500. However, it’s not working. I already dragged it to the top in the WooCommerce shipping options, but it’s still not working. Does anybody have similar issues or knows how to resolve this?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Dan

    (@dangoodman)

    Hi,

    Do you have global WBS rules at WooCommerce -> Settings -> Shipping -> Weight Based Shipping?

    Thread Starter cateab

    (@cateab)

    Yes, I’m using shipping zones and the weight based shipping is in there. I moved it to the top, but it’s still not showing as the default.

    Plugin Author Dan

    (@dangoodman)

    There are two places where you can define WBS rules:
    — Global WBS shipping method: WooCommerce -> Settings -> Shipping -> Weight Based Shipping
    — One or more WBS methods under shipping zones: WooCommerce -> Settings -> Shipping -> Shipping Zones -> <shipping zone> -> Weight Based Shipping

    If you have a global WBS shipping method, WooCommerce will show its shipping option(s) below other shipping options coming from shipping zones (either WBS or not).

    Does that make sense?

    Thread Starter cateab

    (@cateab)

    Oh! The second option wasn’t set! This is fixed now. Many thanks for your help!

    Plugin Author Dan

    (@dangoodman)

    Glad it helped! Thank you for the update.

Viewing 5 replies - 1 through 5 (of 5 total)
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