• Resolved morriscookies

    (@morriscookies)


    Hi, i am working on weight based shipping, i follow your doc setting but it not working, please have a look over my setting whether i do it correctly not ; https://imgur.com/ZU4onX2

    i am looking at every 250g per cost of $51. if correct it was not working as the weight exceed 2kg it still charge on 750g.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello @morriscookies !

    Your configuration screen looks odd. Are you sure that your Woo, WP an PHP version meet the plugin’s requirements? Please send us a WooCommerce system status. Here’s a screenshot showing how to get it.

    You should set “Based on” to weight, just like in this example: https://www.wpdesk.net/wp-content/uploads/sites/2/2017/10/flexible-shipping-table.png

    If you want to set ranges for weight, please follow this tutorial: https://www.wpdesk.net/docs/weight-based-shipping-woocommerce/

    If you would prefer the shipping cost to progressively increase, you can use this tutorial: https://www.wpdesk.net/docs/progressively-increasing-weight-based-shipping-woocommerce-flexible-shipping/

    Let me know if this was helpful.

    Thread Starter morriscookies

    (@morriscookies)

    Hi, please find below with the Woocommerce system status :

    
    ### WordPress Environment ###
    
    Home URL: https://morriscookies.asia
    Site URL: https://morriscookies.asia
    WC Version: 3.4.2
    Log Directory Writable: ?
    WP Version: 4.9.6
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.1.15 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
    PHP Post Max Size: 512 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 7.54.0
    OpenSSL/1.0.2k
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.33
    Max Upload Size: 512 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
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    WC Database Prefix: wpu3_
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    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
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    Polylang Theme Strings: by Modeewine – 3.5
    WooCommerce Product Carousel Slider: by ADL Plugins – 3.0.2 – Not tested with the active version of WooCommerce
    PW WooCommerce Gift Cards: by Pimwick
    LLC – 1.15
    
    WooCommerce Cart: by XootiX – 1.0.2 – Not tested with the active version of WooCommerce
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    WC Secondary Product Thumbnail: by Hendy Tarnando – 1.3.2 – Not tested with the active version of WooCommerce
    WonderPlugin Slider Lite: by Magic Hills Pty Ltd – 10.2
    WooCommerce 2Checkout Payment Gateway Free: by Najeeb Ahmad – 2.1 – Not tested with the active version of WooCommerce
    WooCommerce Stripe Gateway: by WooCommerce – 4.1.6
    WooCommerce Max Quantity: by Isabel Castillo – 1.5.1 – Not tested with the active version of WooCommerce
    WooCommerce Product Fees: by Caleb Burks – 1.3.0 – Not tested with the active version of WooCommerce
    WooCommerce Price Based on Country (Basic): by Oscar Gare – 1.7.7
    WooCommerce: by Automattic – 3.4.2
    Custom Product Tabs for WooCommerce: by YIKES
    Inc. – 1.6.4 – Not tested with the active version of WooCommerce
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: ?
    Currency: HKD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
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    ### WC Pages ###
    
    Shop base: #27 - /shop/
    Cart: #28 - /cart/
    Checkout: #29 - /checkout/
    My account: ? Page does not contain the shortcode.
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    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Archive Template: Your theme has a woocommerce.php file
    you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
    
    Overrides: –
    
    ### PBC Settings ###
    
    Base location: HK:NEW TERRITORIES
    Price Based On: billing
    Shipping: ?
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    Test country: –
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    Calculate tax based on: billing
    
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    name: Oceania
    countries: AU | NZ
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    slug: canada-usa
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    Thread Starter morriscookies

    (@morriscookies)

    Please give me a hints on how to setup an every 250g with $45 addon, i tried few method it doesnt work, the last method i tried as image attached, at the end of the checkout show no shipment rules.

    https://imgur.com/zlpWycl

    https://imgur.com/rbpIWFx

    Appreciate your help. Thanks.

    Hi @morriscookies,

    the rules from the screen you uploaded seem to be ok. Have you checked weight units set up in your store? Here:
    https://wpde.sk/pr/2018-06-07_11.52.21.png

    If you set up units like on the screen above, you should set the weight on the products in this way:
    https://wpde.sk/pr/2018-06-07_11.58.05.png

    Also, can you try to enable Flat Rate and check whether the shipping method is available at checkout?

    Cheers,
    Przemyslaw

    Thread Starter morriscookies

    (@morriscookies)

    Hi Przemyslaw, Thanks for your prompt response and guideline, my setting is correct as image attached:

    https://imgur.com/CgfvruT

    https://imgur.com/dMmMILC

    i also tried setup Flat Rate shipping but still not working :

    https://imgur.com/t3MAMJS

    https://imgur.com/dZMqgQ2

    https://imgur.com/6EAKkZc

    so should i just activate one shipping method instead of two ?

    Thanks.

    Hi @morriscookies,

    I’m sorry that I did not reply long but I did not receive a notification about your message.

    By checking if the Flat Rate method works, I wanted to check whether the problem is in Flexible Shipping or maybe in the general settings of the store or the is caused by other software/plugin.

    Unfortunately, your screenshots are no longer available. Can you do it again, and at the same time upload a shot from that screen?

    Cheers,
    Przemyslaw

    Thread Starter morriscookies

    (@morriscookies)

    Hi, YES, it works after i re-create the shipping rules, SORRY for not responding, i just back from overseas too. its Great plugin. Thank you for your hard work.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘weight based problem’ is closed to new replies.