weight based problem
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Hi, i am working on weight based shipping, i follow your doc setting but it not working, please have a look over my setting whether i do it correctly not ; https://imgur.com/ZU4onX2
i am looking at every 250g per cost of $51. if correct it was not working as the weight exceed 2kg it still charge on 750g.
Thank you.
The page I need help with: [log in to see the link]
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Hello @morriscookies !
Your configuration screen looks odd. Are you sure that your Woo, WP an PHP version meet the plugin’s requirements? Please send us a WooCommerce system status. Here’s a screenshot showing how to get it.
You should set “Based on” to weight, just like in this example: https://www.wpdesk.net/wp-content/uploads/sites/2/2017/10/flexible-shipping-table.png
If you want to set ranges for weight, please follow this tutorial: https://www.wpdesk.net/docs/weight-based-shipping-woocommerce/
If you would prefer the shipping cost to progressively increase, you can use this tutorial: https://www.wpdesk.net/docs/progressively-increasing-weight-based-shipping-woocommerce-flexible-shipping/
Let me know if this was helpful.
Hi, please find below with the Woocommerce system status :
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Please give me a hints on how to setup an every 250g with $45 addon, i tried few method it doesnt work, the last method i tried as image attached, at the end of the checkout show no shipment rules.
Appreciate your help. Thanks.
Hi @morriscookies,
the rules from the screen you uploaded seem to be ok. Have you checked weight units set up in your store? Here:
https://wpde.sk/pr/2018-06-07_11.52.21.pngIf you set up units like on the screen above, you should set the weight on the products in this way:
https://wpde.sk/pr/2018-06-07_11.58.05.png—
Also, can you try to enable Flat Rate and check whether the shipping method is available at checkout?
Cheers,
PrzemyslawHi Przemyslaw, Thanks for your prompt response and guideline, my setting is correct as image attached:
i also tried setup Flat Rate shipping but still not working :
so should i just activate one shipping method instead of two ?
Thanks.
Hi @morriscookies,
I’m sorry that I did not reply long but I did not receive a notification about your message.
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By checking if the Flat Rate method works, I wanted to check whether the problem is in Flexible Shipping or maybe in the general settings of the store or the is caused by other software/plugin.
Unfortunately, your screenshots are no longer available. Can you do it again, and at the same time upload a shot from that screen?
Cheers,
PrzemyslawHi, YES, it works after i re-create the shipping rules, SORRY for not responding, i just back from overseas too. its Great plugin. Thank you for your hard work.
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