• Resolved metricmedia

    (@metricmedia)


    I just took over as administrator of a site, and I appear to be getting multiple weekly emails.

    Looking in the action scheduler log I see quite a few entries for sending the weekly email. Looks like perhaps there are multiple instances of the weekly summary scheduled.

    Any idea how I can clear or reset these?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Darshana

    (@darshanaw)

    Hi @metricmedia,

    Thanks for reaching out! You can click “Cancel” when hovering over the wp_mail_smtp_summary_report_email task in the “Pending” tab of your Tools → Scheduled Actions screen.

    When you have a moment, could you please share a screenshot of your Tools → Scheduled Actions → Pending screen? This will help me share the information with our developers.

    Thanks!

    • This reply was modified 4 weeks, 1 day ago by Darshana.
    Plugin Support Darshana

    (@darshanaw)

    Hi @metricmedia,

    We haven’t heard from you in a while, so I’m going to go ahead and close out this thread for now. If you’re still having trouble, feel free to respond here at your convenience and we’ll be happy to help.

    Have a great day!

Viewing 2 replies - 1 through 2 (of 2 total)
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