• Resolved gabriava

    (@gabriava)


    I just bought premium plugin for a website that i’m building, schedule is working fine, it does his job, force close button works to, but weekday function isn’t working at all, no message, still let add to cart function and ordering is still possible without any message.

    I already tried changing the time and even waiting the day, but is set to sunday now from 00:00 to 23:59, and it isn’t working

    What should I do?

    Thanks in advance

    
    ### wp-core ###
    
    version: 5.4.1
    site_language: it_IT
    user_language: it_IT
    timezone: Europe/Rome
    permalink: /%year%/%monthnum%/%day%/%postname%/
    https_status: true
    user_registration: 0
    default_comment_status: open
    multisite: false
    user_count: 2
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /web/htdocs/www.pokeandbowl.it/home
    wordpress_size: loading...
    uploads_path: /web/htdocs/www.pokeandbowl.it/home/wp-content/uploads
    uploads_size: loading...
    themes_path: /web/htdocs/www.pokeandbowl.it/home/wp-content/themes
    themes_size: loading...
    plugins_path: /web/htdocs/www.pokeandbowl.it/home/wp-content/plugins
    plugins_size: loading...
    database_size: loading...
    total_size: loading...
    
    ### wp-dropins (1) ###
    
    advanced-cache.php: true
    
    ### wp-active-theme ###
    
    name: XStore (xstore)
    version: 6.3.3
    author: 8theme
    author_website: https://www.8theme.com
    parent_theme: none
    theme_features: woocommerce, wc-product-gallery-zoom, post-formats, post-thumbnails, automatic-feed-links, title-tag, customize-selective-refresh-widgets, header-footer-elementor, widgets, menus
    theme_path: /web/htdocs/www.pokeandbowl.it/home/wp-content/themes/xstore
    
    ### wp-themes-inactive (1) ###
    
    Twenty Twenty: version: 1.2, author: Team di WordPress
    
    ### wp-plugins-active (14) ###
    
    Facebook for WooCommerce: version: 1.11.1, author: Facebook (latest version: 1.11.2)
    Head, Footer and Post Injections: version: 3.1.6, author: Stefano Lissa
    Jetpack by WordPress.com: version: 8.4.2, author: Automattic (latest version: 8.5)
    Kirki Customizer Framework: version: 3.1.2, author: David Vongries
    Slider Revolution: version: 6.2.2, author: ThemePunch
    WC Builder: version: 1.0.6, author: HasThemes
    WooCommerce: version: 4.0.1, author: Automattic (latest version: 4.1.0)
    WooCommerce Checkout Manager: version: 5.0.6, author: QuadLayers
    Woocommerce Custom Product Addons: version: 3.9.2, author: Acowebs
    WooCommerce Services: version: 1.23.0, author: Automattic
    Woo Store Vacation (PRO): version: 1.1.0, author: MyPreview
    WPBakery Page Builder: version: 6.2.0, author: Michael M - WPBakery.com
    WP Maintenance Mode: version: 2.2.4, author: Designmodo
    XStore Core: version: 2.3.3, author: 8theme
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1656
    imagemagick_version: ImageMagick 6.7.8-9 2019-08-08 Q16 https://www.imagemagick.org
    imagick_limits: 
    	imagick::RESOURCETYPE_AREA: 251 GB
    	imagick::RESOURCETYPE_DISK: 1.844674407371E+19
    	imagick::RESOURCETYPE_FILE: 49152
    	imagick::RESOURCETYPE_MAP: 251 GB
    	imagick::RESOURCETYPE_MEMORY: 125 GB
    	imagick::RESOURCETYPE_THREAD: not available
    gd_version: bundled (2.1.0 compatible)
    ghostscript_version: 9.25
    
    ### wp-server ###
    
    server_architecture: Linux 3.10.0-957.10.1.el7.x86_64 x86_64
    httpd_software: Apache
    php_version: 7.2.26 64bit
    php_sapi: cgi-fcgi
    max_input_variables: 1000
    time_limit: 900
    memory_limit: 256M
    max_input_time: 60
    upload_max_size: 50M
    php_post_max_size: 30M
    curl_version: 7.67.0 OpenSSL/1.0.2k-fips
    suhosin: false
    imagick_availability: true
    htaccess_extra_rules: false
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 5.6.44-86.0-log
    client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 3591daad22de08524295e1bd073aceeff11e6579 $
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /web/htdocs/www.pokeandbowl.it/home/wp-content
    WP_PLUGIN_DIR: /web/htdocs/www.pokeandbowl.it/home/wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8mb4
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    
    ### jetpack ###
    
    site_id: 176726741
    ssl_cert: No
    time_diff: undefined
    version_option: 8.4.2:1588326760
    old_version: 8.4.2:1588326760
    public: Public
    master_user: #1 poke_admin ([email protected])
    current_user: #1 poke_admin ([email protected])
    tokens_set: Blog User
    blog_token: kZVITRpc^x68(uXcLkv0yrZeMFmFDG8C
    user_token: LsSJ1qnfNisUQq)WfU7JvxE2J0zXjobH
    version: 8.4.2
    jp_plugin_dir: /web/htdocs/www.pokeandbowl.it/home/wp-content/plugins/jetpack/
    plan: free
    HTTP_HOST: www.pokeandbowl.it
    SERVER_PORT: 80
    HTTPS: on
    HTTP_X_REAL_IP: 2.238.16.246
    REMOTE_ADDR: 2.238.16.246
    protect_header: {"trusted_header":"REMOTE_ADDR","segments":1,"reverse":false}
    full_sync: {"started":"Fri, 01 May 2020 09:59:05 +0000","finished":"Fri, 01 May 2020 09:59:32 +0000","progress":{"options":{"finished":true},"functions":{"finished":true},"constants":{"finished":true},"users":{"total":"1","sent":1,"finished":true,"last_sent":"1"}},"config":{"options":true,"functions":true,"constants":true,"users":[1]}}
    sync_size: undefined
    sync_lag: 0 seconds
    full_sync_size: undefined
    full_sync_lag: 0 seconds
    idc_urls: {"home":"https:\/\/www.pokeandbowl.it","siteurl":"https:\/\/www.pokeandbowl.it","WP_HOME":"","WP_SITEURL":""}
    idc_error_option: false
    idc_optin: true
    cxn_tests: All Pass.
    
    
    • This topic was modified 4 years, 6 months ago by gabriava.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Mahdi Yazdani

    (@mahdiyazdani)

    As outline here, support for paid users is provided via email only!

    Thanks for understanding ??

    Thread Starter gabriava

    (@gabriava)

    @mahdiyazdani i wrote you same text via email at

    • This reply was modified 4 years, 6 months ago by James Huff. Reason: email address removed from public forum
    Plugin Author Mahdi Yazdani

    (@mahdiyazdani)

    I didn’t ask you to paste-in our email address here! I could have done this by myself if I wanted to.

    Doing this will drive numerous spam to our inbox for no reason.

    Thread Starter gabriava

    (@gabriava)

    @mahdiyazdani it’s funny that you found the time for answering me two times without considering my problem, you just ignored it and even my email.

    Nice level of support, i’m gonna refund this plugin, and going somewhere else where developer offers support for their plugins and don’t treat clients like idiots.

    Plugin Author Mahdi Yazdani

    (@mahdiyazdani)

    I find it hilarious that you are not seeing your wrongdoing with posting your paid plugin support request here in the first place, despite having provided with clear instruction in both product landing page and purchase confirmation email.

    Thread Starter gabriava

    (@gabriava)

    @mahdiyazdani well if a user doesn’t find the premium support button, maybe is not his fault but is your fault that you don’t made it clear.
    Go watch some UX/UI Courses.

    Anyway if a PAYING client does something wrong you SHOULD NEVER treat him like an idiot, not satisfied clients are NEVER a good thing, we wasted more time doing this stupid conversation than watching my problem.

    But i’m not telling you how to run your business, you are free to get 1 star reviews for your plugin.

    Going somewhere else, where developer knows what customer care is.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘WeekDay not Working’ is closed to new replies.