Wechat Pay not working

  • Resolved flinty2000

    (@flinty2000)


    2 months, 1 week ago

    We have Wechat enabled on our stripe account (UK based). We turned on Wechat pay in your plugin. Our currency is set to GBP but when we select Wechat pay as payemnt at checkout we get a ‘Your card was declined’ error message with no QR code appearing. Is this normal behaviour?

    Note that we have been trying to work through this with you by email support but haven’t made any progress in 2 week.

    Thanks

    • This topic was modified 2 months, 1 week ago by flinty2000.
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  • Plugin Author Payment Plugins

    (@mrclayton)

    @flinty2000 Please look at your emails, you have received a reply. In short, this isn’t a plugin issue and you will need to work directly with Stripe to resolve this issue.

    The email response you received contains a full explanation of why this isn’t a plugin issue.

    Kind Regards

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