• Resolved david414

    (@david414)


    Getting an error in web stories regarding compatibility,

    Your story contains errors that can affect eligibility to appear on Google. Please see our FAQ for more information.- This is the error

    there is no amp issues in the web stories, can you please help me find out which plugin is causing this issue.

Viewing 11 replies - 1 through 11 (of 11 total)
  • @david414 Hey there! I will be happy to check on this for you.

    Could you either share a screenshot of the checklist messages or tell me what items you see above the compatibility message? There should be a list of priority items to resolve like this: https://imgur.com/a/hPV6flj

    You could also publish your story and share the Story URL here so we can test on AMP validation tool.

    Thread Starter david414

    (@david414)

    Don’t see any other priority items other than that particular error message, All checklists such as title, poster image, description look good. no issues with design as well, what can be the issue here

    @david414 Could you please share your Story URL so we can take a closer look?

    Thread Starter david414

    (@david414)

    Getting an error in web stories regarding compatibility,

    Your story contains errors that can affect eligibility to appear on Google. Please see our FAQ for more information.- This is the error

    There are no amp issues in the web stories. Can you please help me find out which plugin is causing this issue?

    I Have facing same problem with web stories how to solve this problem i also disable all my WordPress plugin Still the same problem seems to be happening

    I have newly installed this plugin on our website. I create first web story but show this error in checklist. This error is not showing on my old website.

    Everyone Facing the Same Problem, this happens after new update last night… Solve this issue as soon as possible for everyone…

    • This reply was modified 2 years, 6 months ago by ritik001.

    Hello Everyone, thank you all for your reports. We are sorry you are facing this issue, and as mentioned in this post we are actively investigating it.

    As a temporary workaround, you can publish your Web Story and the message should no longer display in the checklist if there are no priority items to resolve. Please clear any and all server, plugin, and browser caching as well.

    While we work on the resolution, you can safely ignore this if your stories are passing AMP validation.

    Thanks for your patience.

    Thread Starter david414

    (@david414)

    After the last communication, we started publishing web stories ignoring the “Your story contains errors that can affect eligibility to appear on Google.” error.

    But I can confirm that this issue has stopped web stories from going to discover. This is absolutely disappointing for the publishers who are suffering because of issues in the plugin.

    Can you please confirm how to deal with this issue, rest of the checklists are met in the web stories and amp is valid but the compatibility issues has caused the drop in traffic

    Hello All,
    We’ve released version 1.25.1 of the Web Stories plugin which addresses the issue with the compatibility message. Please update to the newest version and confirm on your end as well.

    Thank you!

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Webstory compatibility issue’ is closed to new replies.