WebSocket connection to 'wss://public-api.wordpress.com/pinghub/wp… failed 403

Thanks for the report!

Could you let me know where that error happens? Does this appear in all pages of your dashboard, or only on a specific page?

Thanks!

Hi,

I have looked on a couple of (my) site content pages and the same error is present.

It is also universally present on dashboard, update, plugins etc

Would you mind contacting us through this form, mentioning this forum thread? I’d like to run some more tests with you, but I would need access to your site.

Thanks!

Done as asked. Used contact form.

so , any thing new about this issue, i have the same

having the exact same issue too i been reading and you are the first one to have the exact same issue so its a common problem phew, anyways i been having the same issue since fresh install in my multi site i can connect to the main site but not any other in the multi site i tried different accounts etc also working with 4.5 any update would be great!

I am seeing this same error message in my Chrome console

WP 4.5.1
woocommerce 2.5.5
Jetpack 4.0.2

WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed: Error during WebSocket handshake: Unexpected response code: 403

public-api.wordpress.com/wp-admin/rest-proxy/

Only additional data I can reveal (which is only shown in error console if the “retry connection” is interrupted by computer sleep) is:

WebSocket connection to 'wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data' failed: Error during WebSocket handshake: Unexpected response code: 403

<SHOWS when: internet connection interrupted by sleep of desktop computer>

WebSocket connection to 'wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data' failed: Error in connection establishment: net::ERR_NETWORK_CHANGED

Failed to load https://pixel.wp.com/boom.gif?v=0.9&u=https://public-api.wordpress.com/pinghub&json={%22beacons%22:[%22pinghub.conn_err:3593315|ms%22]} Failed to load resource: net::ERR_NETWORK_CHANGED

https://pixel.wp.com/boom.gif?v=0.9&u=https://public-api.wordpress.com/pinghub&json={%22beacons%22:[%22pinghub.conn_close_code.1006:3593315|ms%22]} Failed to load resource: net::ERR_NETWORK_CHANGED

Don’t know if the above helps you narrow down the code sequence failing.. I don’t think pixel.wp.com has much to do with it?? or maybe it does. Over to you Jetpack team

The same problem about 2 weeks!
” WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed: Error during WebSocket handshake: Unexpected response code: 403″

Could you all follow the instructions I posted above to contact us, so we can run more tests?

Thanks!

Same issue here on a client’s site. Should I also use the Contact Support link?

@arcandio: Yes, please contact us using the link above.

any news?
Same error on a fresh 4.5.1 install after newly connecting jetpack.

@saskia Lund Could you follow the instructions I posted above if you experience similar issues?

Thanks!

done!

Thanks, Jeremy