Hi, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced. Providing complete satisfaction with our plugin is our top priority, and we regret that we did not meet your expectations this time.
We understand your frustration and we are committed to resolving any issues you may have encountered. However, it’s important to recognize the limitations and compatibility factors that can affect plugin performance.
As mentioned on our WordPress plugin page: “Because plugins have different ways of storing data, WP Multilang is not compatible with every single plugin out-of-the-box (mostly page builders). This may result in texts not being translatable or translations not being saved. Most of these issues can be resolved using the integration options (wpm-config.json or filters) of WP Multilang.“
The structure of our plugin is compatible with a few specific plugins, and using it with non-compatible plugins might cause issues. Therefore, we advise users to try WP Multilang in a test environment before activating it on a production site and to always make a backup before activating.
We also highlight the importance of checking the “Delete translations” option before removing the plugin to avoid any leftover translations that must be deleted manually. You can find more details here.
We genuinely appreciate your patience and understanding. If there are any other concerns or if you need further assistance, please do not hesitate to contact us. We are here to help and ensure you have the best experience with our plugin.
