website won’t load

  • Good Day!

    Tried logging into WP admin got this message

    {‘success’:’-1′,’alert’:’Cannot write style-custom.css file, you may try setting the style-custom.css file permission to 755 or 777 to solved this. ( If file does not exists, you have to create it yourself )’}

    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Was the site working before?

    Also check to see if the file exists, if it is hosted the your host should provide you with a method of accessing the files (cPanel or something similar). The file should exist in YourSite/wp-content/themes/YourTheme

    If you set it up on your own server, it’ll depend on your host OS. For Linux, access the file location in the terminal and run the following:

    touch style-custom.css
chmod 755 style-custom.css

    The difference between 755 and 777 determines rights to write to the file. You can check which you would prefer in the chmod statement by using this useful conversion tool:
    https://chmodcommand.com/chmod-755/

    Thread Starter fandan

    (@fandan)

    Hi Engineer

    Yes, it was working.

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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